Why should I choose Clean Arrow?
Clean Arrow is devoted to delivering A-grade standards of services to every client. All of our staff are experienced and fully trained in cleaning techniques. Our team always provides an outstanding experience for our customers. With 20 years of experience, we are the leading cleaning service provider for different industry sectors.
Do I need to present in the home when you clean?
Most of our customers prefer to give us their house’s key to clean it. You can trust us with the key to your home. You can provide us with a spare key or can leave your keys somewhere safe on your premises. Just let us know where the keys will be when you call for the booking.
Do you also provide maintenance services?
Yes. We provide high-quality tradesmen for all your needs and preferences. We have maintenance service providers, including:
- Painters and Decorators
- Kitchen Fitting
- Bathroom Fitting
For a better understanding of your requirements, you can call our customer service team.
Are your services guaranteed?
We offer a 100% guarantee for our clients. We promise that if you are not happy with the services, you can call us within 24 hours. We will send back our team to make sure that you are fully satisfied with the services. We are always there to solve your issues.
Do you provide commercial cleaning?
Yes. We also provide commercial cleaning. You can book it on a regular or weekly basis. We provide commercial cleaning services for shops, offices, hotels, restaurants, commercial kitchens, factories, industries, etc.
What services do you offer?
We offer a range of services from which you can choose according to your requirements. We provide gutter cleaning, deep kitchen cleaning, floor restoration, window cleaning, carpet cleaning, after build cleaning, and end of tenancy cleaning.
Are you providing any safety measures because of Covid 19?
Yes. Before sending our staff cleaners for your services, they go through a screening process. Their temperature was measured. Even after reaching your door, our team will maintain full hygiene during the whole process of cleaning.
Do you provide cleaning supplies and equipment?
Yes, we arrive with all equipment and cleaning supplies to make our job quick and efficient. All our products are of high quality. But if you want us to use your products, we are happy to use those provided by you.
Do you visit on-site a day before cleaning?
No, we do not visit on-site; instead, we take information over the phone call. But if the client wants our on-site visit before cleaning, then we would do that. Even if you wish to in-person communication, we provide that too.
What if I am not happy with your cleaning services?
Do not worry if you will not be satisfied then we assure you of a redo service. Our priority is 100% client satisfaction. Please call us directly if you are not happy. We will make further plans to deal with your issues. Your satisfaction is a reward for our team.
Do you provide cleaning services on a bank holiday, and what if I want to re-schedule cleaning dates?
Yes, our services are available on bank holidays too.
We ensure to provide you with cleaning services on the fixed day. But if you have a change in the plan, you can contact us and cancel the dates when you don’t need cleaning. We only ask for a cancellation request a few days before the fixed date.
Do I need to sign any agreement or long-term contract?
No, not at all; we provide cleaning services at one time. You don’t need to sign any long term contract.
But if you want, you can choose periodic cleaning, regular cleaning, or cleaning on monthly basis. The preference is yours.
What is your price for cleaning?
Our price varies according to services and your lifestyle. Every home or commercial place is unique, so we charge accordingly. For instance, if your place includes clutter and has pet hair, we charge differently. That is why we like to discuss the price over a meet or a call.
What if I have a special cleaning request for cleaning services?
Clean Arrow strives to deliver the best services to our clients. But if you are looking to add special requirements, then you can simply share it with us. For your special request, you can call or email us.
Do you offer discounts or coupons over cleaning services?
Yes, we do. You can directly contact us to know the offers we are currently providing.